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Privacy Policy

At Bloom & Thrive Mental Health Coaching, your privacy and trust are important. This policy explains how your personal information is collected, used, and protected. You can find the full privacy policy terms linked above. 

Who We Are:

 

Bloom & Thrive Mental Health Coaching provides non-clinical mental health coaching services. We are committed to handling personal data responsibly and in line with UK data protection laws.

What Information We Collect:

 

We may collect personal information such as:

 

  • Your name and contact details

  • Information shared during consultations or coaching sessions

  • Booking and payment details

  • Emails or messages you send to us

 

We only collect information that is necessary to provide our services.

How Your Information Is Used:

 

Your information is used to:

 

  • Provide and manage coaching services

  • Communicate with you about sessions or enquiries

  • Maintain accurate records

  • Meet legal or ethical obligations

 

Your information is never used for marketing without your consent.

How Information Is Stored and Protected:

 

All personal information is stored securely using password protected systems. Reasonable steps are taken to protect your data from loss, misuse, or unauthorised access.

 

Data Retention:

Your information is only kept for as long as necessary to provide services and meet legal requirements, after which it is securely deleted.

 

Sharing Your Information:

 

Your information will not be shared with third parties unless:

 

  • It is required by law

  • There is a serious concern about safety

  • You have given explicit consent

Your Rights:

 

Under UK GDPR, you have the right to:

 

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion of your data

  • Withdraw consent at any time

Accessibility Statement .2:

Bloom & Thrive's website adheres to the WCAG 2.2 - select relevant option] guidelines, and we have incorporated accessibility features to ensure a seamless browsing experience. Our site is compatible with assistive technologies, such as screen readers, and we have implemented various measures, including:

Utilizing the Accessibility Wizard to identify and address potential accessibility issues
• Setting clear page structures and content order
• Providing descriptive alternative text for images
• Ensuring optimal color contrast for readability
• Minimizing the use of motion and animations
• Making all multimedia and files accessible to users with disabilities

Contact:

 

If you have questions about this policy or how your data is handled, please contact:

Email: info@yourthrive.co.uk

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